Privacy Policy

Effective date: October 4, 2026

Treasure Coast Generators LLC (“Treasure Coast Generators,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit treasurecoastgenerators.com, request service, schedule an appointment, communicate with us, apply for a future employment opportunity, or otherwise interact with our business.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your name
• Telephone number
• Email address
• Service address
• Billing address
• Generator brand, model, serial number, and equipment details
• Requested service, fault codes, and descriptions of equipment problems
• Appointment and scheduling information
• Photos or documents you choose to provide
• Estimate, invoice, payment, service-plan, and service-history information
• Employment background or other information submitted regarding future career opportunities
• Any other information included in messages sent to us

Please do not submit sensitive personal information through the website unless it is necessary for the service you are requesting.

Information Collected Automatically

When you visit our website, our website platform and service providers may automatically collect limited technical information, such as:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages visited
• Referring website
• Date and time of access
• General interaction and website-performance data
• Cookie and similar technology information

This information may be used to maintain website security, understand website usage, diagnose technical problems, and improve the website.

How We Use Information

Treasure Coast Generators may use collected information to:

• Respond to questions and service requests
• Schedule generator maintenance, diagnostics, repairs, inspections, estimates, or other appointments
• Prepare estimates, invoices, service reports, and equipment records
• Administer PowerCare service plans
• Communicate appointment confirmations, reminders, updates, and follow-up information
• Provide customer support
• Process payments through authorized payment providers
• Coordinate generator-related projects with qualified licensed contractors when required
• Maintain customer and generator service histories
• Evaluate future employment inquiries
• Improve our website, services, scheduling, and customer experience
• Protect our website, customers, employees, and business
• Comply with applicable laws, regulations, court orders, or legal obligations

Online Scheduling and Third-Party Services

Our website may use third-party platforms to provide online scheduling, customer communication, payment processing, analytics, website hosting, spam prevention, and other business functions.

Our online service-request and scheduling features may be provided through Housecall Pro. Information submitted through an embedded scheduling form may be transmitted directly to Housecall Pro and processed according to its own privacy practices.

We may also use other service providers for website hosting, email, text messaging, payment processing, mapping, analytics, data storage, and business administration. These providers may receive information only as reasonably necessary to perform services for us or as otherwise permitted by law.

Payment Information

Payments may be processed through third-party payment providers. Treasure Coast Generators does not intend to collect or store complete payment-card numbers through this website. Payment providers process payment information according to their own terms and privacy policies.

Licensed Contractors and Project Partners

Treasure Coast Generators is a generator-focused company. When a project requires regulated electrical, gas, permitting, inspection, or code-compliance work, we may coordinate with properly licensed contractors.

We may share necessary customer, property, equipment, and project information with those contractors so they can evaluate, schedule, quote, permit, or complete their portion of the work. We limit this sharing to information reasonably needed for the project.

Text Messages and Telephone Communications

If you provide a telephone number, you may receive calls or text messages related to your inquiry, appointment, estimate, service plan, service history, or requested work.

Message and data rates may apply. Message frequency varies. You may request that nonessential text messages stop by replying STOP or contacting us. Opting out of text messages does not prevent us from communicating through other appropriate methods regarding active appointments, safety issues, payment obligations, or work you requested.

We do not sell mobile telephone information or text-message consent information. Mobile opt-in information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Cookies and Similar Technologies

Our website and third-party service providers may use cookies or similar technologies to support website operation, security, preferences, analytics, and embedded features.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

When We May Share Information

We may disclose information:

• To vendors that help us operate the website or business
• To scheduling, customer-management, communication, payment, hosting, analytics, and security providers
• To licensed contractors or project partners when required for requested work
• To professional advisers, insurers, accountants, or legal representatives
• To government authorities or other parties when required by law
• To protect the rights, safety, property, or security of Treasure Coast Generators, our customers, or others
• In connection with a merger, sale, financing, transfer, or reorganization of some or all of the business

We do not sell personal information for monetary compensation.

Data Retention

We retain information for as long as reasonably necessary to provide service, maintain generator and customer records, administer service plans, satisfy warranty and accounting requirements, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may vary based on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information under our control. However, no website, electronic transmission, or storage system can be guaranteed completely secure.

Please contact us promptly if you believe information provided to Treasure Coast Generators has been accessed or used improperly.

Your Choices

You may contact us to:

• Request access to personal information we maintain about you
• Ask us to correct inaccurate information
• Request deletion of information, subject to legal, contractual, accounting, warranty, safety, and legitimate business-record requirements
• Update your communication preferences
• Ask questions about how your information is used

We may need to verify your identity before completing certain requests.

Children’s Privacy

Our website and services are intended for property owners, business representatives, and other adults seeking generator-related services. They are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.

If you believe a child has submitted personal information to us, contact us so we can review and remove it when appropriate.

External Links

Our website may contain links to third-party websites or embedded services. Treasure Coast Generators does not control the privacy, security, or content practices of those third parties. Review their privacy policies before submitting information.

Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change. The updated version will be posted on this page with a revised effective date.

Contact Treasure Coast Generators

For privacy questions or requests, contact:

Treasure Coast Generators LLC
Stuart, Florida
Phone: 772-882-6520
Email: office@treasurecoastgenerators.com
Website: https://treasurecoastgenerators.com